Your First Visit
Welcome, New Patients
Whether a friend sent you or you found us online, we're glad you're here. This is everything you need to know before your first visit to SpinalWorks Chiropractic in Moon Valley, North Phoenix.
If you're reading this, chances are something isn't right. Maybe it was a sudden injury. Maybe it has been building for years. Maybe you're simply tired of temporary fixes and ready for real answers.
Whatever brought you here, welcome. Our purpose is to glorify God by helping people experience greater health, healing, and hope so they can live the life He created them to live. That purpose guides everything we do, inside our office and throughout the Moon Valley and North Phoenix community.
You are not a number, not a file, not a "case." You are an individual with a story, goals, responsibilities, and a life you want to live fully. Dr. Steve Van Laecken DC believes healing begins by listening, so that's exactly where your first visit starts.
Many of our new patients come to us after car accidents in the heavy traffic near 7th Street and Bell Road, hiking strains from Lookout Mountain Preserve, forward head posture from long days at a screen (the "tech neck" era is real) and, increasingly, pickleball injuries. Others arrive with disc problems, sciatica, chronic neck or back pain, or everyday aches that just won't go away. Some come in severe pain; others simply know something is off. Both deserve a careful, structural evaluation.
What to Expect
Your first visit, step by step
No surprises, no pressure: just a clear, careful process designed to find the root cause of your problem.
- A warm welcome and consultation. We sit down, listen to your story, and make sure we understand what happened, what hurts, and what you want to get back to.
- A thorough examination. Dr. Steve DC evaluates your spine with precision, checking the curves and alignment of your neck and lower back, because when those normal curves are lost, unusual stress can harm your discs, muscles, and nerves.
- X-rays, if clinically necessary. Our on-site, weight-bearing digital X-ray shows how your spine actually stacks up while you're standing. No guesswork.
- A clear report of findings. We explain exactly what we found, what it means, and what your options are, in plain language, with pricing before care begins.
- Your first adjustment, when appropriate. Most new patients are adjusted on day one; if imaging needs review first, your adjustment follows your report of findings.
We focus on correction, not just temporary symptom relief. Many patients have already tried medication, injections, or short-term therapies: approaches that may ease pain for a while but leave the structural problem untouched. True structural change takes commitment, often several months depending on severity. When alignment improves and home exercises are maintained, results tend to last, because the root cause has been addressed.
Come Prepared
What to bring
- A photo ID, and your insurance card if you plan to use insurance
- Any recent imaging, X-rays, or medical reports related to your condition
- Comfortable clothing (we provide a gown for the examination)
- Your completed intake forms, if you'd like to save time
On-Site Equipment
Everything under one roof
- On-site digital X-ray imaging, used when clinically necessary
- Non-surgical spinal decompression therapy
- Physical rehabilitation and posture rehab programs
- Corrective traction and Denneroll therapy
- Gentle, low-force adjusting instruments like the ArthroStim
All of it in a clean, calm, faith-centered environment designed to help you feel comfortable and confident in your care.
Next Steps
Everything you need to get started
$79 New Patient Special
Full consultation, examination, X-rays if necessary, and your first adjustment: one simple price to get answers.
See the specialOnline Forms
Complete your intake paperwork from home and shorten your first visit by 10–15 minutes.
Fill out formsFrequently Asked Questions
Honest answers about costs, techniques, insurance, decompression, and what makes SpinalWorks different.
Read the FAQBook Your Appointment
Request a time online and our team will confirm by phone; same-day visits are often available for auto injuries.
Book nowGood Questions
New patient questions, answered
How long does my first visit take?
Plan for 45–60 minutes. Your first visit includes a full consultation, a thorough examination, weight-bearing X-rays if they're necessary, and, when appropriate, your first adjustment. Completing your intake forms online before you arrive shortens the visit.
What should I bring to my first appointment?
Bring a photo ID, your insurance card if you plan to use insurance, and any recent imaging or medical reports related to your condition. Dress comfortably; for the examination we provide a comfortable gown that opens in the back.
Will I get adjusted on my first visit?
In most cases, yes, when it is clinically appropriate after your examination and any necessary X-rays. If Dr. Steve DC needs to review your imaging first, your first adjustment may follow your report of findings. Nothing is ever rushed or forced.
Can I complete my paperwork before I arrive?
Yes. Our new patient intake forms are available online, and completing them ahead of time saves you 10–15 minutes in the office. A printable version is also available if you prefer paper.
More questions? Read the full FAQ or call (602) 298-1600.
Begin Your Path to Relief
Your first visit starts here
Full consultation, examination, X-rays if necessary, and your first adjustment: $79 for new patients. Serving Moon Valley and North Phoenix with care, integrity, and heart.